Kindly help to confirm whether there is any compression tool like WinRAR already installed on this machine?
If no, please install it and test the issue again.
If yes, please help to check the registry value of "Content Type" under Computer\HKEY_CLASSES_ROOT\.zip as shown in SAP Note 3070823.
If the value there is not "application/x-zip-compressed", please backup the old value and change to this value and have a try if the issue still exists.
Solution
SAP intends to provide a feature package or patch to solve the symptom that is described in this SAP Note. The section References below lists the related feature package or patch once they become available. Be aware that References can only be confirmed at feature package or patch release date. SAP delivers feature packages or patches only for selected releases at its own discretion, based on the business impact and the complexity of implementation.
Workaround:
Open the Registry Editor (regedit).
Go to "Computer\HKEY_CLASSES_ROOT\.zip".
Create a Registry of type String Value with Name as "Content Type" (no quotes) and Data as "application/x-zip-compressed" (no quotes):
留言